Last year, I was working with our marketing people to focus on our clients' "pain points." They asked me, "What problems and mistakes do you see the most often in the offices you visit?" I went into a rant and started writing things on a white board ...
Executive summary: what do independent pediatric practices think about their resources for practice management guidance? Not much. SOAPM wins, hospitals lose, and the AAP is somewhere out there.
A few weeks ago, I opened up a survey with a very specific intent: to find out what, if any, demographic and resource-demand patterns exist among independent practices opening up over the last few years. As Susanne Madden and I have noted at the NCE,...
I am boarding my flight to Plano where I'll give my inaugural presentation entitled, "The Five Biggest Business Mistakes That Pediatricians Make." There might be a little room left, sign up if you're at TPS and might be interested. It's really a summ...
At the NCE, Susanne Madden and I repeated a talk we've done a few times - "How To Start A Pediatric Practice in Five Easy Steps!" - to another very receptive audience. While I'd like to think the positive reception was because of our amazing delivery...
Recently, we had the bright idea to take a look at some of our UC Dashboard winners to learn if there were any patterns that we could identify as Best Practices in order to share with everyone else. Our first stab was more fruitful than I expected.
