I wonder what kind of stories the reps tell when they get back to the mothership after a day among the serfs? "Boy, I got this one practice to sign that confidentiality agreement by telling them that we never enforce it..."
In a previous piece, I wrote about small businesses needing to consider using a variety of Open Source (or free) software programs to run their offices - it's often safer, more secure, more stable, and a lot cheaper.
My apologies to the readers of the SOAPM mailing list, as this is a repeat, but there are too many folks who would otherwise miss this piece from the San Francisco Chronicle: