---
title: New Patient Benchmarks
description: New Patient Benchmarks
---

# New Patient Benchmarks

May 3, 2010

[aap](https://chipsblog.pcc.com/tag/aap), [benchmarks](https://chipsblog.pcc.com/tag/benchmarks)

One of my little birdies mentioned discussions on the SOAPM mailing list about new patient benchmarks - what kind of visit volume should be focused on new visits?

Although, on a practice by practice basis, it's difficult to determine what these figures *should *be, having the benchmarks can help. Here they are:

[![new-sick](https://chipsblog.pcc.com/hs-fs/hubfs/Imported_Blog_Media/new-sick.png?width=934&height=565&name=new-sick.png)](https://chipsblog.pcc.com/hubfs/Imported_Blog_Media/new-sick.png) [![new-well](https://chipsblog.pcc.com/hs-fs/hubfs/Imported_Blog_Media/new-well.png?width=905&height=525&name=new-well.png)](https://chipsblog.pcc.com/hubfs/Imported_Blog_Media/new-well.png)

 

Make sure that you read the graphs correctly.  For example, 38% of all PCC clients had between 1-2% of their sick visits recorded as a new one.  23% had between 2-4%.  Et cetera.

Note: the distributions are not equally divided, as each graph jumps greatly to capture the high-exceptions.

Before I give out details (means, medians, deviations, etc.), someone tell me if this is what SOAPM wanted.

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