At our Users' Conference last summer, Brandon Betancourt gave a presentation entitled, "Practice Makeover: 101 Ways to Transform Your Practice." I was teaching at the same time, so I couldn't attend, but I did hear the applause at the finish.
The AAP has issued an important call to action for pediatricians, and those who work for them, relating to a proposed change to the 96110 CPT code, a subject about which I've written many times (these are just a fraction of the blog entries, you can ...