Billing for phone calls? After hours work?

How do I feel about pediatricians billing for phone calls, writing off weekend charges, etc.?

Apparently, a conversation I had with an organization years ago just got republished in Contemporary Pediatrics‘ on-line resources. For the life of me, I don’t remember speaking to the author about it, but some of the attributed quotes have certainly come out of my mouth, so it’s legit. Just funny to see it happen like that. What’s remarkable is how well the quotes hold up – not a tribute to me, but how little has changed in our business:

“You’re telling people that if it doesn’t cost them anything, it’s not worth anything,” says Hart.

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