---
title: I Cry a Sad Tear for Wealthy HMOs
description: I Cry a Sad Tear for Wealthy HMOs
---

[Confessions of a Pediatric Management Consultant... Where fame and fortune await those who help keep pediatric practices alive and independent! ](https://chipsblog.pcc.com)

# [I Cry a Sad Tear for Wealthy HMOs](https://chipsblog.pcc.com/i-cry-a-sad-tear-for-wealthy-hmos)

 Written by [Chip Hart](https://chipsblog.pcc.com/author/chip-hart) | Dec 6, 2007 1:54:47 PM

As I've said before, sometimes they write themselves.

From the WSJ:

> MINNEAPOLIS (AP)--UnitedHealth Group Inc. (UNH) executives acknowledged missteps that have frustrated patients and doctors and cost it customers, and said the nation's second-largest health insurer is working to improve.
> 
> Poor customer service, especially for health insurance for businesses, caused losses of 315,000 customers this year, the company told investors and analysts at a presentation in New York on Tuesday. And it said it pushed too hard to integrate its PacifiCare acquisition, alienating doctors and customers.
> 
> Improvements are on the way, including faster payments for doctors, said David S. Wichmann, who oversees UnitedHealth Group Inc.'s individual and employer markets.

Need I say more?

[View full post](https://chipsblog.pcc.com/i-cry-a-sad-tear-for-wealthy-hmos)

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