A few weeks ago, I opened a survey to guage the satisfaction EHR users have with various laptops, tablets, and desktops. I wanted to answer questions such as, "Which brands do doctors really like?" or "Does screen size matter?"
I've been sitting on the results for a few weeks, largely due to the effort of making something out of the data I gathered. I wasn't able to answer all of the questions I wanted to answer due to sample size issues - even with a few dozen responses, the variety of answers was too broad to drill down as much as I'd hoped. But we did get some data worth sharing nonetheless.
First, some demographics.
I then spent some time organizing all of these makes and models and looked for measures of satisfaction. Specifically, I looked at user satisfaction with the mouse, size, speed, battery, build quality, price, and, especially, keyboard of each model. I have opined in the past (though not here) that the most important aspect of your EHR input device is the speed and accuracy that your device allows - in other words, how fast can you type well on this new machine?
Here's what we learned:
What can we take away from this? Newer, faster machines are more satisfying - no surprise, but I still get too many emails from doctors looking for the cheapest solution and no the best solution. For those who can easily use an Apple, it seems like an excellent choice. Many physicians are using machines that are 4yo or older - sometimes dangerously so. And...it's clear that some people simply get used to what they know.
I am glad to review the data for anything, so please ask away!