Sometimes They Write Themselves

Paraphrased from a customer message on our client-only mailing list today: I was wondering what you think of Coventry Health/Health First. I guess they have replaced old Health Care Value Management. We have been noticing that since Coventry has replaced HCVM their reimbursement has been ridiculously low… I called him and complained. Someone called back …

Another Day, Another Bluff

I’m going to take some liberties with an email I received from one of our customers today. Very typical. He’s been an “honor student” lately and has increased the revenue for his practice by tens of thousands of dollars simply by asking for what they should have been getting all along. After picking off some …

Hello, World!

Let me open this blog with a summary of the phone call that inspired me to begin recording my experiences consulting with private pediatric practices around the country. A long-time customer of PCC’s called me from San Antonio two weeks ago. I’ve always enjoyed my conversations with him, as it’s delightful to work with someone …