Entries by Chip Hart

Another Day, Another Bluff

I’m going to take some liberties with an email I received from one of our customers today. Very typical. He’s been an “honor student” lately and has increased the revenue for his practice by tens of thousands of dollars simply by asking for what they should have been getting all along. After picking off some …

Convergence of Friends

Physician’s Practice just ran this article [may be broken]. It’s a real treat for me because, once Dr. Stoller does her presentation about Ghana at our 2007 Users’ Conference, then all three of the principles of the article – Pam Moore, Dr. Stoller, and Susanne Madden – have given presentations at our UC! Small world. …

Hello, World!

Let me open this blog with a summary of the phone call that inspired me to begin recording my experiences consulting with private pediatric practices around the country. A long-time customer of PCC’s called me from San Antonio two weeks ago. I’ve always enjoyed my conversations with him, as it’s delightful to work with someone …